Welcome to Plant Urea Sales (“we,” “our,” or “us”). We specialize in providing premium ornamental plants to discerning gardeners, landscape professionals, and horticultural enthusiasts worldwide. Your privacy is as important to us as the care we give to our rare Alpinus x callizones hybrids. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website planturea.com.

1. Information We Collect

We collect information that helps us provide our services with the same precision we apply to plant cultivation:

  • Personal Information: When you make purchases or create an account, we collect your name, email address, shipping address, and payment details (processed securely through our payment partners).
  • Transaction Data: Details about your plant purchases, including species (such as Acer or Amelanchier), order history, and payment method preferences.
  • Technical Data: IP address, browser type, device information, and pages visited to improve your browsing experience among our plant varieties.
  • Communication Data: Information from your inquiries to our customer service team at [email protected].

2. How We Use Your Information

We use your data with the same care we devote to our plant collection:

  • To process and fulfill your orders for our premium plants
  • To provide customer support for your horticultural needs
  • To improve our website and plant offerings
  • To send relevant information about plant care (only with your consent)
  • To prevent fraud and ensure transaction security

3. Data Sharing and Disclosure

We treat your information with the same discretion we apply to our wholesale client relationships:

  • Service Providers: We share necessary information with payment processors (Visa, MasterCard, JCB, PayPal) and shipping partners to complete your orders.
  • Legal Requirements: We may disclose information when required by law or to protect our rights.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same vigilance we apply to our rare plant specimens:

  • All transactions are encrypted using SSL technology
  • Payment details are processed securely by our partners – we never store complete card information
  • We implement appropriate technical and organizational measures to protect your data
  • Data is stored on secure servers with limited access

5. Your Rights

You have rights regarding your personal information, just as you have choices in selecting the perfect plants for your garden:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies – small data files that help your browsing experience grow like well-tended plants:

  • Essential Cookies: Necessary for website functionality and secure checkout
  • Analytics Cookies: Help us understand how customers navigate our plant collections
  • Preference Cookies: Remember your settings for future visits

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers globally (excluding some Asian countries and remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Changes to This Policy

We may update this policy occasionally, just as we update our plant offerings. The updated version will be posted on our website with a new “Last Updated” date.

9. Contact Us

For privacy-related questions, please contact our attentive team:

Plant Urea Sales
3658 Bird Spring Lane
Houston, US 77077
Email: [email protected]

Thank you for trusting us with your plant needs and your personal information. We value both with equal importance.